Who we are

Suggested text: Our website address is: https://www.aicwears.com

Privacy Policy for AIC Wears

Effective Date: 1st, January, 2026
Last Updated: 12th, June, 2026

Welcome to AIC Wears. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, purchase our products, interact with our services, or communicate with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

AIC Wears is a fashion and apparel brand specializing in the sale of clothing, accessories, and related fashion products through our website and other online platforms.

If you have any questions regarding this Privacy Policy, please contact us:

Email: help@aicwears.com
Phone: Phone: (+234) 0703 393 2378 or (+234) 0704 899 9199
Business Address: AIC Complex, Adjacent Sterling Bank, Magboro, Ogun State.

2. Information We Collect

We collect information to provide a seamless shopping experience and improve our services.

A. Personal Information You Provide

When you interact with our website, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Payment details
Account login information
Date of birth (if provided)
Fashion preferences and interests
Customer service communications
Reviews, comments, and feedback

B. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Location information (approximate)
Pages visited
Time spent on pages
Referral website
Click patterns and browsing behavior

This information helps us understand how customers use our website and improve user experience.

C. Cookies and Similar Technologies

We use cookies and related technologies to:

Remember your preferences
Keep you logged into your account
Analyze website performance
Personalize content
Provide shopping cart functionality
Deliver relevant advertisements

You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

3. How We Use Your Information

We use your information for the following purposes:

Order Processing

To:

Process purchases
Confirm orders
Arrange shipping and delivery
Handle returns and exchanges
Process refunds

Customer Support

To:

Respond to inquiries
Resolve complaints
Provide assistance with orders
Improve customer service

Account Management

To:

Create and maintain your account
Authenticate users
Manage account security

Marketing and Promotions

With your consent where required, we may use your information to:

Send newsletters
Notify you of new collections
Offer discounts and promotions
Share style recommendations
Conduct surveys and contests

You can unsubscribe from marketing emails at any time.

Website Improvement

To:

Monitor website performance
Understand customer preferences
Improve product offerings
Enhance website functionality

Security and Fraud Prevention

To:

Detect fraudulent transactions
Prevent unauthorized access
Protect our customers and business
Enforce our terms and conditions

4. Payment Information

We do not store complete payment card information on our servers.

Payments are processed through secure third-party payment providers that comply with industry security standards.

These providers may collect information necessary to process transactions, including:

Cardholder name
Payment card details
Transaction information

Please review the privacy policies of the payment providers you choose to use.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties in the following circumstances:

Service Providers

Such as:

Payment processors
Shipping companies
Marketing platforms
Customer support providers
Website hosting providers
Analytics providers

Legal Requirements

We may disclose information if required by law or if we believe disclosure is necessary to:

Comply with legal obligations
Protect our rights
Investigate fraud
Respond to lawful requests from authorities

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the business transaction.

6. Data Security

We take reasonable technical and organizational measures to protect your information, including:

Secure Socket Layer (SSL) encryption
Secure payment gateways
Restricted employee access
Regular security monitoring
Password protection systems
Secure data storage practices

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access

Request a copy of the personal information we hold about you.

Correction

Request correction of inaccurate information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Restriction

Request limitation of how we process your information.

Objection

Object to certain types of data processing.

Data Portability

Request transfer of your information in a machine-readable format.

To exercise any of these rights, contact us using the details provided in this policy.

8. Marketing Communications

If you subscribe to our promotional communications, we may send:

Product updates
New arrivals
Fashion tips
Exclusive offers
Special event invitations

You may opt out at any time by:

Clicking the “Unsubscribe” link in emails
Updating your account preferences
Contacting our support team

9. Children’s Privacy

Our website is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction).

We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will take steps to remove that information.

10. International Data Transfers

If you access our website from outside the country where our servers are located, your information may be transferred, stored, and processed in different countries.

By using our services, you consent to such transfers where permitted by law.

11. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services.

We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies before providing personal information.

12. User Accounts and Passwords

You are responsible for maintaining the confidentiality of your account credentials.

Please notify us immediately if you believe your account has been compromised.

We recommend:

Using strong passwords
Avoiding password sharing
Logging out after using shared devices

13. Data Retention

We retain your information only as long as necessary to:

Fulfill orders
Provide customer support
Meet legal obligations
Resolve disputes
Enforce agreements

When information is no longer needed, we securely delete or anonymize it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

Legal requirements
Business operations
Technology
Customer needs

Updates will be posted on this page along with the revised effective date.

We encourage you to review this policy regularly.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

AIC Wears
Email: help@aicwears.com
Phone: (+234) 0703 393 2378 or (+234) 0704 899 9199
Website: www.aicwears.com
Address: AIC Complex, Adjacent Sterling Bank, Magboro, Ogun State.

Your Trust Matters

At AIC Wears, we are committed to protecting your privacy and ensuring a safe, secure, and enjoyable shopping experience. We value the trust you place in us and will continue to handle your information responsibly and transparently.

give me a very detailed and user friendly refund policy for a website that deals with wears